Privacy Policy.
Discover your options and how BestPlug collects, uses, and protects your personal information.
Privacy Policy
Your data security and privacy are our highest priorities.
Information We Collect
To provide our digital services efficiently, we collect basic information when you interact with our platform:
- Personal Details: Name, email address, and phone number for account identification.
- Transaction Data: Details of the services you purchase (e.g., data amount, network provider).
- Device Info: IP address and browser type to prevent fraudulent login attempts.
Payment Data Protection
We handle financial data with extreme care. When you pay via Mobile Money or Bank Card:
Secure Processing
We do not store your credit card CVV or Mobile Money PINs. All payments are routed through licensed, PCI-DSS compliant payment gateways.How We Use Your Data
Your information is used solely to process your orders, provide customer support, and send transaction receipts. We do not sell or rent your personal information to third-party advertisers.
Your Rights & Access
You have the right to access, correct, or request the deletion of your personal account data at any time. To do so, please visit your account settings or contact our Data Privacy Officer.
Data Privacy
We comply with the Ghana Data Protection Act (Act 843) to keep your information safe.